At ArtfulVisions, we understand that sometimes plans change, and you may need to cancel an order. We aim to make the cancellation process as straightforward as possible. Please review our Cancellations Policy below for detailed information.
Cancellation Policy
Eligibility for Cancellations:
Orders can be canceled within 24 hours of purchase for a full refund.
Custom or personalized items cannot be canceled once production has started.
How to Cancel an Order:
Contact Us: Email us at [support@artfulvisions.co] with your order number and request for cancellation.
Confirmation: We will confirm the cancellation and process your refund within 5-7 business days.
Refunds
Processing Time:
Refunds will be processed within 5-7 business days of the cancellation request.
Refunds will be issued to the original method of payment.
Late or Missing Refunds:
If you haven’t received a refund within the stated time frame, please check your bank account and contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [Your Email Address].
Exceptions
Custom and Personalized Items:
Due to the nature of custom and personalized products, these items cannot be canceled once production has started.
Contact Us
If you have any questions or need assistance with cancelling an order, please contact us.
